TeamViewer Website Review & Ratings + TeamViewer Coupons
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TeamViewer Website Review & Ratings + TeamViewer Coupons

TeamViewer: Products & Services

TeamViewer is a globally renowned remote control and collaboration software provider. Assisting clients with desktop sharing facilities on any operating system worldwide, some outstanding features of TeamViewer are its remote maintenance, remote printing, online presentations/training options including session recording with remote audio and video support. With 100 million users worldwide its software is available in more than 30 languages. For private users a free version of its software can be downloaded from its official website.

TeamViewer: Company Background

Part of GFI Software developers, TeamViewer GmbH was established in 2005. Tilo Rossmanith the founder and director of TeamViewer GmbH focused on providing high quality state-of-the-art online collaboration and remote computer access solutions to users. Based in Germany, TeamViewer offers telephone support to its global customers, and has assigned telephone numbers for various countries. These numbers can be accessed through the contact section on its official homepage.

TeamViewer: Customer Feedback & Reviews

TeamViewer has quite a few satisfied customers vouching for its products credibility.  It was named the ‘Editors' Choice’ for PC remote control software by pcmag, who praised it for its “feature-rich program”.  Receiving a 4.5 rating from Cnet’s user reviews, most of its customers seemed satisfied with its performance commenting its software delivered results as promised. However, some customers are disgruntled with its pricing policy, with an angry customer stating “Use it free - but buy something else at least until Teamviewer develop a sensible pricing model”.

TeamViewer: Business Credibility & Trustworthiness

Teamviewer has become popular worldwide due to its outstanding 24/7 remote control software. Though not accredited by BBB (Better Business Bureau), they have been recognized as a quality remote control and desktop sharing provider by other organizations. Furthermore, they have also been awarded “Editors’ choice” by reputed websites such as pcmag.

TeamViewer: Website Popularity & Google Ranking

According to Alexa, TeamViewer ranks as number 1,401 amongst other websites. It has an online presence of eight years, and is visited by 707,470 visitors every day. Having most visitors from India it is ranked as 1,099 in India. On Google PageRank it has been placed on 7 out of 10 (10 being the highest).

TeamViewer: Social Media Presence

Being a part of the social media community, TeamViewer has placed links on the top of its homepage to its Facebook, Twitter and Google+ accounts. It has interesting and updated social media pages promoting its software.

TeamViewer’s Facebook page has 787415 likes, whereas it has 9118 followers on Twitter. On Google + 4,357 people have it in circles.  Though they do not have an official blog, users keep blogging about TeamViewer’s software and its features.

TeamViewer: Website Security & Safety

Upon being tested with Google diagnostic test, TeamViewer was found to be free of any suspicious content. During the past 90 days as of January 10, 2013 there was no evidence of any malicious software being downloaded or installed. Norton also found this website to be free of any threat, safe and secure.

TeamViewer: Pricing & Packages

When it comes to pricing, Teamviewer is the number one choice because its software is free for private users. For commercial users it has once in a lifetime license fees, offering a choice between business, premium and corporate packages. The license fee for business package is $749, premium package costs $1,499 and the charges for a corporate license are $2,690. Compared to its competitors LogMeIn, Teamviewer seems somewhat expensive, but upon calculating LogMeIn’s monthly subscription will cost more in the long run.

TeamViewer: Shipping Rates & Policies

Shipping is not applicable.

TeamViewer: Payment Methods Accepted

Teamviewer offers a number of payment options. They have a secure connection through which customers can pay with PayPal or credit cards, which include MasterCard, Visa and American Express. They also have an option of paying through checks; mailed to their sales department, and customers can also use Money Transfer to purchase their license.

TeamViewer: Returns, Refunds & Exchange Policy

Building on customers’ trust, Teamviewer provide a 7-day money-back guarantee. Showing their flexibility where payment is concerned, they issue the license key within minutes after the order is placed. The customer can either pay through different payment options specified by Teamviewer after the 7-day return period, or ask for a refund if not satisfied with their product.

TeamViewer: Product images & screenshots
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